Bigrock Web Hosting Customer Review & Rating
About BigRock Web Hosting
In today’s fast and growing world, it is extremely difficult to find a suitable web hosting company, though there are many options available in the market. But the difficulty level increases to a higher extent when a customer has to decide which company he must rely on or opt for?
Well, first of all, when we think about this word “Suitable”, what strikes our mind?
- Best Services
- Hassle Free Services
- 24/7 Customer Support
Here I have the answer that is Why Bigrock Hosting:
BigRock, is a well-known domain service provider in India. It’s been more than a decade they are serving in this ambitious industry. The company has marked its presence in the flourishing world of web services with continued efforts through their best performance, better quality, consistency and creativity. They have a hold over 6 million domains. Their range of services include domain registration, web hosting, cloud server VPS hosting, world-class email hosting services, digital certificates, etc. It is an ICANN Accredited company. BigRock is also one of the subsidiaries of Directi. Just like the name of the company, their services even prove to be rocking as they value their customers and try to enhance their services time to time.
Here we will further discuss the web hosting plans and other services offered by BigRock. Also the advantages and disadvantages of BigRock.
The Services they offer are as follows:
Bigrock Domain Services:
Domain Registration – which includes:–
– Domain name registration
– Bulk domain registration
– Premium domain registration
Domain Transfer (including Bulk domain transfer)
- FREE! 1 Year Extension Included: We will add one year to the current expiry date of your domain name for no additional cost. For example, if your domain expires on 5th Nov 2006 and you place a Transfer request on 17th Sept 2006 then after the transfer is complete, the new expiry date of your domain name will be 5th Nov 2007 i.e. you will not lose anytime even if you choose to transfer months before your domains expiry date.
- All Transfers are Risk-Free: If for any reason, your domain transfer fails or is canceled, we will instantly credit your customer advance account with the complete amount that you paid for such transfer, no questions asked.
- All Transfers are Seamless: Your domain name’s name servers are not altered anytime during the transfer process, hence your domain will not face ANY downtime during this process.
Once the transfer order is placed, the administrative contact of each domain name for which you have placed a transfer request will receive an email, which asks for confirmation of such transfer. You would need to click on a link inside each of these emails for the transfer request to be sent to the registry. The losing registrar in almost all cases will send you emails asking for confirmation per domain name – you can typically choose to ignore these.
– Domain Whois Lookup – where a domain’s history record can be checked.
– Name Suggestion Tool – Where the client will get the help in deciding the name of the domain.
– The users will also be benefitted with some of the free services and products provided with every domain such as:-
Free email accounts – The User will get personalized email@example.com email accounts. Anti-spam and virus protection will also be free with the email accounts.
Multiple Mail Forwards – Bigrock provides multiple email forwarding option with every domain name and it is free.
DNS Management – The User will be able to manage their DNS records, Website location, etc.
Domain Theft Protection – The increasing number of domain threats has raised a concern among the web hosting companies. Here BigRock has a solution i.e. the user can lock their domain name in order to ensure safety of the domain.
Domain Forwarding – The user can easily forward people to whichever website by just typing the domain name in a browser. Domain masking option is also available.
Easy to use Control Panel – With this amazing feature the users can manage their domain name very effectively. This facility has eased the process of controlling the panel and has a powerful control over the domain.
Bigrock Web Hosting Plans:
Hosting plans include:
Shared Hosting Plans – Linux Hosting (With Cpanel Perl, PHP, etc.), Windows Hosting (With Plesk, IIS, etc.).
Reseller Hosting Plans – Linux Reseller Hosting (powered by WHM), Windows Reseller Hosting (With Plesk).
Specialized Hosting Plans – WordPress Hosting, CMS Hosting (Drupal, Joomla, etc.), Ecommerce Hosting (Zencart, osCommerce and more).
BigRock Servers – VPS Hosting (with Virtuozzo, NetApp, etc.), Linux Dedicated Servers (with unlimited storage, instant provisioning, etc.), Windows Dedicated Servers (with unlimited storage, instant provisioning, etc.)
Websites – Impress.ly (users can create mobile friendly websites), DIY Website Builder (Do-it-yourself tool help users to build website in minutes), DesignXchange (User will be able to find professional web designers at an affordable range).
Security – Security and threats are some of the major challenges a web hosting company faces on a day to day basis and they have to ensure great efforts to keep their servers protected. Digicerts & SSL, SiteLock, CodeGuard help the user to keep their website safe and secure, protect the website from bots, attack, malware and other threats.
Easy payment options – One of the major issues a customer faces is making online payment. But, BigRock makes it sure that their clients will not face these difficulties and the payment process will be easier for them.
The Payment Methods available with BigRock are as follows:-
- Debit/Credit Cards (Visa, American Express, MasterCard, Rupay)
- Direct deposit to Account
- Offline methods (Cheque or DD or Direct Deposition of payment into Bigrock’s ICICI bank’s account).
Bigrock Customer Support:
A better customer care is an essential support a service provider can provide to its clients, and which helps in building the relationship with the customer. BigRock provides 24/7 customer support to its customers as well as for new inquiries or sales. They are providing e-mail, phone, and live sales chat facility to its users. Their helpline is 18002667625 (Toll Free).
Support related to user complaints is also available such as:
- Complaint against abuse activity
- Complaint against false Whois
- Complaint related to spam
Bigrock Pros & Cons as a Domain Hosting Provider:
- Extensive range of Plans.
- Excellent server
- Affordable Plans
- Easy payment options both online and offline
- Unlimited service plans
- Some of the great offers and daily offers are good and extremely effective (One of their best marketing strategies).
- They assure 99.9% Uptime Guarantee
- Customer support system can be more efficient.
- They provide discounts only on new purchases (Not available for renewals).
BigRock has proven to be one of the best service providers in this big world of web solution services and is emerging day by day. There Web hosting plans, unlimited offers and other services like the daily offers provided for the users are definitely helping them to lead in this business. Pros and cons are always there, and no company can deny the same but what makes a company reliable and preferred is the acceptability towards their limitations and to work towards eliminating it, In order to increase its domain size and to keep old users with them. Same ways BigRock is constantly trying to improve its services and have a good hold over its domain.